Service Application maintenance

We provide application maintenance services
with service level agreements

We have the ability and the experience

We have developed our own Application Maintenance model

We offer support of level 1, 2 & 3

We define together with the client specific KPIs & SLAs

We also offer dedicated maintenance teams

Our Application Maintenance services

We respond to the needs of our clients to administer, manage, and maintain their software applications in optimal operation. Only in this way is it possible to ensure that they can evolve and respond continuously, guaranteeing business requirements.

Thus, and thanks to our extensive knowledge of different applications, domains, and technologies, we provide the customer with 1st, 2nd & 3rd level support services.

  • Delimited evolutionary & other evolutionaries
  • Preventive maintenance
  • Corrective maintenance & incident management
  • Technical advice
  • Product and tool management

We know that time is a high value resource, and that is why we guarantee technical support and an agile, flexible, and adapted application maintenance service. We offer technical support in both the development and methodological fields, through a flexible technical team with extensive knowledge of recurring service processes.

Our proposal is based on a vision of the service based on compliance with the Service Level Agreements (SLA) and on continuous improvement based on three basic principles: homogenization, simplification, and standardization. In addition, we can incorporate expert profiles dynamically and flexibly (FarmTeams), and have the ability to work with third parties.

Our technological competencies

Our complementary services

Custom Development
Quality Assurance
Subscribe to the newsletter to know more about us

Don’t miss a thing!

    I have read and accept the The Privacy Policy.

    Contact Us

    Do you want to know more about our services?
    Contact us! Our team will be happy to assist you.


    Find the job of your dreams at SII Concatel!
    Take a look at our vacancies!

    Join SII Concatel