Communications & networks

We build a robust and reliable IT infrastructure

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Inicio > Communications & Networks

Our main strengths

We carry out services of

management and monitoring 24/7

We always work with the

main technologies on the market

We have a

Specialized Technical Office

We respond to your needs with

the best expert engineers

Our Communication and Network services

We carry out the integral management of communications and networks, both data and voice, and we guarantee their availability, ensuring a rapid restoration of service in the event of incidents.

  • Management of tickets with service orientation
  • Quality monitoring based on Service Level Agreements (KPIs, KPMs y KPGs)
  • Control of the plant inventory (CMDB)

Our highly qualified experts supervise and maintain network and communication infrastructures in good working order, detecting possible breakdowns and acting proactively. We work based on the Service Level Agreements previously defined with the client, so that quality is a constant in our daily work.

  • Registration, diagnosis, and resolution of incidents
  • Monitoring of networks, equipment, and lines
  • Preparation and execution of periodic tests on the service

We are convinced that the constant optimization of systems is essential and must respond to the changing needs of the company. With the objective of guaranteeing continuous improvement, we supervise the services and equipment, at the same time that we design and develop solutions tailored to the business, to respond to the new requirements identified during the maintenance of the systems.

  • Evolutionary and proactive maintenance of communication lines and LAN
  • Design of solutions, implementation of improvements and trend analysis
  • Development of projects for fixed and mobile networks

Our control over the IT environment covers the commissioning and configuration of equipments, as well as the coordination of installations and control of configurations.

 

Our technological competencies

Our complementary services

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