Let’s talk about your needs. We can offer you all kinds of Outsourcing services to cover your IT needs.
Optimize your productivity and competitiveness in the market thanks to our teams of dedicated experts
At SII Concatel we have redefined the way of understanding the Outsourcing service thanks to the experience acquired over more than 15 years in projects. The result of this evolution is our current Service Delivery Center model applicable to Software Development, Application Management & Maintenance, IT Support, Helpdesk, Workplace Management and much more.
Tell us what you need
Keys to success
How do we do it?
We adapt to you
- Together with the client, we define their needs and objectives.
- We respond with specific and personalized solutions.
- We adapt quickly and agilely to any operational and strategic change.
- We are 100% flexible: we work onsite, offsite and nearshore.
- We focus on what really matters: customer satisfaction.
- We offer stable equipment that guarantees maximum productivity.
- We invest in service through training and continuous improvement of dedicated teams.
- Our work methodology combines Agile, ITIL and Project Management
- We use Atlassian to maximize the objectivity of tracking analytics.
- We offer continuous improvement of the service based on strategic KPI’s.
- We contextualize the results based on the potential of dedicated teams.
¿Why SII Concatel?
More than twenty years of experience guarantee us
- We have stable and multidisciplinary teams trained to provide a comprehensive response to our clients.
- We work with leading tools and technologies
- We optimize processes in significant business areas so that you can focus on your core
- We guarantee the time-to-market of your products and services with partial deliveries
- We take care of guaranteeing the quality and continuity of the service
- We are flexible and at all times we adapt to your needs
- We commit to you
We drive innovation in companies around the world
Application Management & Maintenance
The Service Delivery Center model adopted allows the airline to maintain its applications and at the same time apply continuous improvement to its projects with a strategic scope.
Systems and HelpDesk
We have centralized and professionalized user support, and we have articulated a maintenance and evolution strategy that allows taking advantage of the detected needs, as well as guaranteeing continuous improvement in both results and long-term procedures.