Grow your business with the security offered by a committed, qualified and flexible IT team

Outsourcing any service is a strategic decision that involves incorporating an external provider into the value chain. We are aware of the responsibility that this trust implies, and we respond to it, establishing stable and lasting relationships with our clients based on our ability to understand any type of business. Depending on the requirements of each project, we offer different adapted and adaptable intervention methods: on-site, off-site, and offshore or nearshore.

Our Outsourcing solutions

We have unified service centers with the personnel, knowledge, and tools necessary to operate both on-site and off-site. We offer this service in a dedicated way and adapted to the needs of each client, either in their facilities or ours, providing from the first day the advantages of outsourcing the service with a high level of resolution at the first level, thanks to the demanding continuous training plan to which our agents are subject.

  • Contact Center
  • Help Desk – CAU
  • Shared Service Center

Innovative solutions and services and sector-specific certifications in the field of server management from our Support Center. Our team give agile and flexible responses to any incident related to voice, data and IT services, so that our clients’ operations do not suffer delays.

We provide our clients with access to the technology labor market, minimizing the risks of the selection, evaluation and hiring process, and providing decision-making autonomy. We are experts in the selection of personnel, and we offer agility in our hiring processes thanks to a team of experts that works every day to find the best professionals in the market.

We carry out the integrated management of the workplace in an efficient and proactive way. We offer personalized support that translates into real benefits for the client, and we work based on Service Level Agreements. In addition, we have our own ticketing tool and a development department capable of dealing with integrations and applying improvements to the applications.

  • Hardware and software maintenance
  • Support and monitoring
  • Software distribution
  • Service Delivery Management

The most suitable solution for those clients who are aware of the need to transform the test management and software testing of their business and want to obtain high quality services, without incurring large expenses and without daily responsibilities. Our Factories, with capacity for numerous testers, offer Testing & QA services in offshore and nearshore mode, based on Service Level Agreements and using the leading tools in the market.

  • Work centers in Spain and Argentina
  • Extended hours
  • Multi language
  • Customer orientation and agile structure
  • Ability to adapt to work overloads

Outsourcing the production of images for eCommerce platforms through automated processes of 2D and 3D product photography, 360º images, and video.

WIO is a fully industrialized imaging factory that meets the quality parameters required by the leaders of the online sales market.


Companies from all over the world are growing their business with us

Why SII?

We make our entire offering available to our clients

  • We select the best talents in the market
  • We offer agile and tailored recruiting services
  • We work with leading tools
  • We take care of everything to ensure the continuity of the service
  • We are flexible and adapt to your changing needs
  • We are committed to you

We drive innovation in companies around the world

Always with respect for our environment and our society, and thinking about the common good, we dedicate part of our activity to research and technological development, while participating in several of the most important European projects dedicated to R&D.

Learn more about us

See what’s happening at SII!

What´s new
10 de November de 2021

SII Concatel renews its alliance with the Global Compact and strengthens its commitment to the 2030 Agenda

Once again and for the sixth consecutive year, SII Concatel has renewed its commitment to the United Nations, and therefore strengthens its commitment to the…
SII Concatel obté el certificat Achilles Gold en matèria de sostenibilitatWhat´s new
13 de September de 2021

We have obtained a new recognition in sustainability: Achilles certifies us with the Gold Level

SII Concatel has obtained the Achilles Gold Sustainability Certificate, a recognition that evaluates and accredits our performance in issues of organizational governance, social and community…
SII Concatel en proyecto europeo i+D+iWhat´s new
14 de June de 2021

SII Concatel participates in the European R&D project that will transform tourism experiences

Experience tourism and the concept of responsible and sustainable tourism are gaining more and more followers. The European ACE-IT Project seeks to reinvent tourism experiences…
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