Service Desk & User Support

We work every day to guarantee the availability of your systems

Technology is already a fundamental part of our daily life and now the most important thing is to ensure the proper functioning of information and management systems. Because only by giving agile and quality responses, companies will avoid any interruption or breakdown affecting the competitiveness of the business.

At SII we take charge of technology so that our clients can develop their professional activity normally and focus on their core business. We support modern companies around the world that are choosing flexible work strategies oriented to the management of workplace and user services.

Our main strengths

We offer a 24/7 support  service

We are with you 365  days a year

Our approach is user-centered

We have our own ticketing tool

Our Service Desk and User Support services

We cover different business areas

IT User Service Center
Workplace Management

We drive innovation in companies around the world

Always with respect for our environment and our society, and thinking about the common good, we dedicate part of our activity to research and technological development, while participating in several of the most important European projects dedicated to R&D.

Learn more about us

See what’s happening at SII!

What´s new
19 de May de 2022

SII Concatel consolidates the growing trend with an annual growth of 27.9% during fiscal year 2021/2022

The positive dynamics of the SII Groupe has finally resulted in an annual growth of 27%. That number is well above the general growth of…
What´s new
10 de May de 2022

SII Concatel uses Rise with SAP and wants to come along with his clients to make intelligent companies

This solution configures a pack of SAP solutions focused on providing business transformation services to companies, allowing them to redefine the strategy towards the intelligent…
What´s new
10 de May de 2022

Webinar: Digitization to simplify business expense in management processes

Tickelia, together with the collaboration of SII Concatel, organizes a webinar where the definitive solution will be presented to fully automate the company expense management…
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