Last December, SII Concatel carried out the audit for the renewal of the ISO 20,000 Certification, the internationally recognized standard in IT Service Management (Information Technology). It is the first IT service management system certifiable under a globally recognized standard.
Obtaining this certification means that SII Concatel can demonstrate that the IT services it offers are meeting the business needs, through the implementation and maintenance of an IT Service Management System (SGSTI) based on the requirements of said standard.
Therefore, the certification in this international standard allows to independently demonstrate that the services we offer comply with the best practices. SII Concatel wants to thank all of you who work every day to improve processes to carry out our core business in the best possible way for their great work.